Learning to Trust Again: How to Build Psychologically Safe Teams in a Trust-Impoverished World

Imagine a world in which every team member feels secure asking for help, sharing ideas, or even directly challenging the group, without fear of punishment or ostracization. This is psychological safety—and research shows it is the key to building organizations that survive and thrive in disruption.

Yet a McKinsey Global Survey conducted during the pandemic confirms that only a handful of business leaders are demonstrating the positive behaviors that can instill this climate. In the face of what’s being called the “Great Resignation,” psychologically unsafe leadership can be disastrous for businesses that rely on long-term employee relationships for resilience, continuity, and growth.

In this session, we’ll tackle this issue head-on, exploring what it takes to build, protect, and participate in psychologically safe teams. You’ll learn specific behaviors that you can practice right away to safeguard your team’s most important resource—trust.